Customer video stories

Share your experience in a short video

Record a quick vertical video on your phone, in your own words. There's no script and no right answer. Honest feedback of any kind is welcome.

$100 gift card thank you. Given for submitting a video that meets our technical requirements, not for a positive review. Details

Get started

How it works

Three simple steps. It usually takes just a few minutes.

  1. Record vertically on your phone

    Hold your phone upright and record a short video, 15 seconds to 2 minutes.

  2. Upload your video

    Tick the consent box and continue to our secure video portal, where you can record or upload your video.

  3. We confirm

    We check that the video meets the technical requirements, then send your $100 gift card thank you, usually within 3 to 5 business days.

Recording tips

These are technical requirements only. What you say is completely up to you.

Please don't share account numbers or personal financial details in your video.

About the $100 thank you

Customers who submit a video that meets our technical requirements receive a $100 gift card as a thank you for taking the time to submit.

  • It is not payment for a positive review or for any particular opinion.
  • Honest feedback of any kind is welcome. You do not need to say anything specific.
  • The gift card is issued after we confirm your video meets the technical requirements (vertical, HD, 15 to 120 seconds, face visible, audible).
  • If your video is used in marketing, we disclose that participants received a gift card.

Upload your video

Tick the consent box, then continue to our secure video portal, where you can record or upload your video.

Continue to our video portal

Questions

Who can submit a video?

DebtGPT customers who received an invitation from us. One submission per person.

How long should my video be?

Between 15 seconds and 2 minutes (120 seconds), recorded vertically.

When will I get my gift card?

After we confirm your video meets the technical requirements. It's sent to the contact information we have on file. It usually arrives within after confirmation. If you haven't received it by then, contact .

Do I have to say something positive?

No. Share your honest experience in your own words. The gift card does not depend on what you say.

Can I withdraw my consent later?

Yes. Contact and we'll stop new uses of your video. Content already published or distributed may take time to remove.

I have a question about my program, account, or payments.

For questions about your program, account, payments or any concerns, please contact your DebtGPT team directly at ; this page can't answer account questions.